Testimonials

There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.

So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.

I would be happy to email you additional testimonials if you are interested.

 

FROM: My seller client whose property I have worked hard for a number of months to sell:

 

2/7/2008 via email:

I have every confidence that your future effort in selling this property will be the most
dedicated that is available. Therefore, I am happy to extend... for 90 days... Best regards, B

 

 

FROM: A Free FSBO Client/contractor/investor, after selling his second property through our prgram:

 

 a message dated 1/23/2008 4:05:26 P.M. Eastern Standard Time, M... writes:

QUESTION - As a FSBO client who has closed two properties using our free MLS/Realtor.com listing service, what do you feel about the value of this program, as compared to other real estate listing services, or being strictly FSBO?
ANSWER -
It is the best and the only program like this out there that I am aware of at least around CT. The program is extremely valuable to anyone, however even more valuable to someone who may sell several properties like myself. The obvious reason is that it saves money. However, more importantly in this very strong buyers market where I had to price my properties really low or very competitively due to the inventory out theree and due to the credit crunch going on right now, this program really saved me. I was able to sell a couple properties on my own and only pay 2.5% to the buyers brokers on each. I was also able to do this while being listed on the MLS for free rather than just put it in the paper or on FSBO.com or something. It is a tough time to sell and I honestly don't think I could have done it on my own that way like I was able to a couple of years ago when the market was still hot. So in tough times this helped me get out of a couple properties unscathed because I was able to pay a much much lower commission. Thanks Joel for all your help and for the great real estate programs you offer to your clients.

Sincerely,

M.
More new features than ever. Check out the new AOL Mail!
ENERGY – How much enthusiasm does your broker give to the process of helping? Plent of enthusiasm.
ETHICS – Does your broker appear to be honest and conduct himself properly? Yes he is ethical and honest.
TELEPHONE COMMUNICATON – Does your broker answer the phone as expected and return calls promptly? Answers all the time and is avaailable by e-mail all the time as well. Weekends and nights, any time I called he answered of got back in minutes.
EMAIL COMMUNICATION – Does your broker respond in a timely and appropriate way to email?
always available by e-mail. Very, very quick response time.
DEMEANOR – Does your broker present himself as appropriately pleasant and businesslike?
yes he is professional and pleasant.
VALUE – Does your broker provide services that are appropriately priced?
very appropriately prices. amazing price. Best deal aroudn and I have sold several properties before I ever met Joel.
CREATIVITY – Does your broker approach your concerns with creativity?
his marketing programs are extremely creative. he thinks outside of the box. No more of that old scholl just list your house on the MLC and chager the customer 6% for doing nothing. He undersatands this and have many programs to fit all different kinds of sellers or clients.
COMMITMENT – Does your broker seem to have a caring commitment to the protection and promotion of your interests? YES.
SKILL – Does your broker exhibit good skill in negotiation and managing issues as they emerge? YES!
RECOMMENDATION – Would you recommend your brokers service to others?
Definately!
RELATIONSHIP – Do you plan to continue to work with your broker in future transactions?
Yes.
TECHNICAL ISSUES – Does your broker use technology tools such as MLS searching and the web appropriately? Yes.

PRESENTATION – Does your broker communicate clearly and effectively about your property for sale?
Yes.
GLOBAL RATING – On a scale of 0 to 100, how would you rate your broker's performance?
100.

Sincerely,

M

 

1/21/2008 TESTIMONIAL FROM BUYER AND "FREE FSBO LISTING CLIENT

Joel,
Here is the response to the survery as you requested.
Please understand how much I HATE filling out
surveys!! I will expect the check in the mail in the
next few days....


> QUESTION - As a FSBO client who hasΒ listed property
> using our free MLS/Realtor.com listing service,
> whatΒ do youΒ feel about the value of this program,
> as compared to other real estate listing services,
> or being strictly FSBO?
>
> Β
>
> ANSWER -I have to be totally honest and tell you
that I don't really know how to compare this to other
real estate listing services, since you are the only
realtor I have ever dealt with. I also have to be
honest and tell you I don't know what "FSBO" really
means. What I DO know is that I think the value of
the free listings in MLS/Realtor.com is immense.
Personally, I know that my primary source for locating
homes for sale is by searching through these websites,
and so I'm sure that is the case with most people
these days. Having my home listed immediately on the
web will be key in selling the home, as it provides
the most coverage.
>
>
>
> QUESTION - In working with Joel as a buyer, do you
> feelΒ that Joel's services enhance or detract from
> your ability to succeed in your home purchase goals?

ANSWER:Joel is working hard to help us in every way
possible to find the right house for us, to compare
the value in homes out in the market, to bring us to
see homes as soon as possible, basically on demand,
and to answer every question that we have. His
knowledge and experience will be key when it comes to
finally purchasing our new home, and in negotiating
our deal. This area alone will help us greatly.
>
>
>
> Please give a numeric rating for any of these
> categories.Β You may also state N/A or offer any
> suggestions or comments in each category.
>
> 95-100 - A+ Far exceeding expectations
>
> 90-94 - Β AΒ Excellent
>
> 85-89 – B+ Very good
>
> 80-84 – B Good
>
> 70-79 – C Fair, inadequate
>
> 60-69 – D Poor, far below expectations
>
> 0-59 – F Failure, unacceptable Β
>
>
Joel, you are 100% in all of these areas, truly. I
only have to give you some numbers slightly less
because a) it will look cheesy if I give you all
100's, like I'm a big fat suck up, and b) everyone can
improve in their job somehow, right, so you have to
leave that margin for improvement (at least this is
what I've heard, and it sounded good to me!)
>
> ENERGY – How much enthusiasm does your broker give
> to the process of helping? 100
>
> Β
>
>
> WORK ETHIC - Does your broker follow through in
> arranging and keeping appointments or gathering
> information as you request? 98, one time he brought
us to the wrong house, so I can't give him 100 :-)
>
>
>
> ETHICS – Does your broker appear to be honest and
> conduct himself properly according to the ethical
> expectations of an agency relationship? (Diligence,
> reasonable skill and care, loyalty, obedience to
> your lawful instructions, disclosure, keeping your
> confidences, protecting and promoting your
> interests) 100
>
> Β
>
> Β
>
> TELEPHONE COMMUNICATON – Does your broker answer
> the phone as expected and return calls promptly? 99
>
> Β
>
> EMAIL COMMUNICATION – Does your broker respond in
> a timely and appropriate way to email? 99, even in
the middle of the night!!
>
> Β
>
> DEMEANOR – Does your broker present himself as
> appropriately pleasant and businesslike? 100
>
> Β
>
> VALUE – Does your broker provide services that are
> appropriately priced? 100
>
> Β
>
> CREATIVITY – Does your broker approach your
> concerns with creativity? 100
>
> Β
>
> COMMITMENT – Does your broker seem to have a
> caring commitment to the protection and promotion of
> your interests? 100
>
> Β
>
> SKILL – Does your broker exhibit good skill in
> negotiation and managing issues as they emerge? 99
>
> Β
>
> RECOMMENDATION – Would you recommend your brokers
> service to others? 100, Yes, already have.
>
> Β
>
> RELATIONSHIP – Do you plan to continue to work
> with your broker in future transactions? 100-Yes.
>
> Β
>
> TECHNICAL ISSUES – Does your broker use technology
> tools such as MLS searching and the web
> appropriately? 100- Yes.
>
>
>
> PRESENTATION – Does your broker communicate
> clearly and effectively about your property for
> sale? 99-Yes.
>
> Β
>
> GLOBAL RATING – On a scale of 0 to 100, how would
> you rate your broker's performance? 99 (ok, 100)
>
>
>
> QUESTION:Β Are there ways that you think our service
> needs to improve?Β Are there any ideas that you
> would like implemented that would augment our
> ability to be of service?Β

Answer: No, just improve your website portrait, and
you'll be all set!!
>
J.

 

 

 

 

 

 

TESTIMONIAL 1/14/2008

Joel-

Happy to fill out your survery for you! I had to give you all 100's because my expectations really are exceeded so far!

....

Talk to you soon- C...

QUESTION - As a FSBO client who has listed property using our free MLS/Realtor.com listing service, what do you feel about the value of this program, as compared to other real estate listing services, or being strictly FSBO?

Divine Realty and working with Joel has exceeded our expectations as far as marketing our property and great customer service. He really wants to help us sell our property, and it shows. We were getting a response listing FSBO, but now that Joel is helping us it is taking our listing to the next level. Joel is great about giving advice, which has been extremetly helpful as well. The listing on the MLS/Realtor.com is really nicely done. He was not "pushy" or demanding as to how long we would even sign on for, so there was no question that we would give him a try. So far, both my husband and I have been extremely pleased.

ANSWER -

Please give a numeric rating for any of these categories. You may also state N/A or offer any suggestions or comments.

95-100 - A+ Far exceeding expectations

90-94 - A Excellent

85-89 – B+ Very good

80-84 – B Good

70-79 – C Fair, inadequate

60-69 – D Poor, far below expectations

0-59 – F Failure, unacceptable

ENERGY – How much enthusiasm does your broker give to the process of helping? 100 . Joel has given us more attention and energy than our "full service" realtor did and is really trying to help us sell our propery using many different marketing tools inlcuding newspaper advertising and the internet.

ETHICS – Does your broker appear to be honest and conduct himself properly? 100

TELEPHONE COMMUNICATON – Does your broker answer the phone as expected and return calls promptly? 100 - Joel has returned our my calls so quickly, ususally within 10 minutes, sometimes sooner!

EMAIL COMMUNICATION – Does your broker respond in a timely and appropriate way to email? 100 - Sometimes instantaneously, but always within a day.

DEMEANOR – Does your broker present himself as appropriately pleasant and businesslike? 100 -Very nice to deal with and speak with-very professional

VALUE – Does your broker provide services that are appropriately priced? 100 - We are receiving great service and an excellent price.

CREATIVITY – Does your broker approach your concerns with creativity? 100 - Joel has a "way with words" and has really described our property nicely to appeal to the appropriate buyer. Also, we love the way our property looks on realtor.com and he has "showcased it" with a nice banner and really great pictures that really makes it stand out.

COMMITMENT – Does your broker seem to have a caring commitment to the protection and promotion of your interests? 100 -

SKILL – Does your broker exhibit good skill in negotiation and managing issues as they emerge? N/A

RECOMMENDATION – Would you recommend your brokers service to others? 100- Yes! And I already have!

RELATIONSHIP – Do you plan to continue to work with your broker in future transactions? 100 Yes

TECHNICAL ISSUES – Does your broker use technology tools such as MLS searching and the web appropriately? 100 Yes

PRESENTATION – Does your broker communicate clearly and effectively about your property for sale? Yes 100

GLOBAL RATING – On a scale of 0 to 100, how would you rate your broker's performance? 100

Thanks for your help! We are always ready to serve you!

Joel Matson, Broker

 

Testimonial: k 11/2007


I think that I would like to take it off and re-evaluate in the Spring. If you can take care of that for me, great, and I can contact you say March 08? I am sorry we didn't actually get to do an actual transaction together. I guess we will see what the future holds...Again you are a pleasure to deal with.......happy holidays.....I will stay in touch should anything come up....

Sincerely,

 

 Testimonial - Good words   circa 12/2007 from my Free FSBO program client, now listing her second investment property with me:

 

Hello Joel,

Thank you very much for the fabulous suggestions.

...It is always nice to have honest input about your marketed property and I am grateful for yours. You are a gem!

S.

 

 

Testimonial 10/8/2007

 

I want to thank you for everything. You were wonderful and I know … and I would never had gotten through this as well without your patience and advice.

 

tgestimaonial 10/17/2007

Hi Joel, 
... In all the excitement, neither one of us contacted you... We want to thank you for all your help.

Thanks, V.

 

Testimonial from Free FSBO client, c. 9/2007:

 

Hi Joel:

I just wanted to thank you for your help in getting a buyer for my house. It was God's perfect timing. You called at the point when I felt that all avenues were exhausted and I was exhausted. We closed on Sept 10. My youngest son is a senior in High School so it will work out great for his last year of high school.... I have told many people about you and your program. It was a pleasure to work with you and thanks again for all your advice. Take care.


C.

 

Testimonial from Free FSBO client, c 7/2008  Mr. "J" also sent a nice card and a $100 gift certificate to Macy's:

 

Hi Joel,
Just want to let you know that we did the closing on June 29 without problem.
I'd like to take this opportunity to sincerely thank you for the innovative method and your professionalism that have made the sale quickly and smoothly. I'll not hesitate to recommend you to anyone....

Regards,

J.